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Privacy Policy

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

Social buttons

On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Google +1, Facebook ‘Like’, LinkedIn ‘Share’, and StumbleUpon. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Special Metals. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on Special Metals’s site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Special Metals, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

External web services

We use a number of external web services on the Special Metals site, mostly to display content within our web pages. For example, to display images we often use Flickr; to display slideshows we sometimes use SlideShare; to show videos we use Vimeo and YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Email tracking

Some emails that we send you have no tracking in at all e.g. service emails with invoices attached. Other emails we send we put in tracking so that we can tell how much traffic those emails send to our site but we do not know who has clicked so the data is anonymous e.g. our daily newsletter. Some emails we can track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time. If you want to be sure that none of your email activity is tracked then you should opt out of Special Metals’s emails using the one click un subscribe link.

The following information describes the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Special Metals cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

Description of categories of cookies

Strictly Necessary Cookies: Allows you to move around the website and use essential features like secure areas, shopping baskets and online billing. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet. We don’t require your consent to set these cookies.

Performance Cookies: Collect information about how visitors use a website, for instance most visited pages. They do not collect information which identifies visitors personally. They help improve how our website works.

Functionality/Social Media Cookies: Allow the website to remember user choices – e.g. region or language, and also provide enhanced personal features (e.g. providing a service like commenting on a blog.) They do not collect information which identifies visitors personally. They help improve your user experience and the way our website works.

Advertising Cookie: Allow us to track the adverts and number of times each advert is viewed by visitors, and enable the same advert not to be served to a visitor more than once. It does not collect information which identifies visitors personally. It helps improve your user experience and the way our website works.

Useful Sites

Information Commissioner’s Office http://www.ico.gov.uk
Aboutcookies.org http://www.aboutcookies.org/
All About Cookies http://www.allaboutcookies.org

List of the main cookies used on the Special Metals website
This is a list of the main cookies set by the Special Metals website, and what each is used for:

Strictly Necessary
Cookie Name: cc_all
Used By: All areas of the site
Purpose: This cookie is used to record if a visitor has seen the cookie notification bar.

Cookie Name: PHPSESSID
Used By: All areas of the site
Purpose: We use a session cookie to remember your details when you decide to contact or interact with specific areas of the website. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Performance
Cookie Name: utma, utmb, utmc, utmz
Used By: Google Analytics, in all areas of the site.
Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from geographically, and the pages they have visited, the devices and browsers the visitor is using.

How to reject or delete this cookie
https://tools.google.com/dlpage/gaoptout

Functional (inc. Social Media)

Cookie Name: Cookies from various social media sites including addthis.com, facebook.com, twitter.com
Used By: All areas of the site
Purpose: Allow members of various Social Media websites the ability to like, share and bookmark various pages within special-metals.co.uk.
You can find out how to do block these cookies for your particular browser by clicking “help” on your browser’s menu or by visiting http://www.allaboutcookies.org/manage-cookies/index.htmlmovi

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